Job Title: Automotive Mechanic/Technician
Salary Grade: G5/S1 – G5/S10
Department: NFR Automotive Repair
Pay Range: $34,916 to $45,393
Reports To: Automotive Shop Manager
Status: Non-Exempt Full Time
The Automotive Mechanic will maintain a safe and clean service area. The Automotive Mechanic is responsible for diagnosing mechanical faults, repairing, and performing maintenance on automobiles, light trucks, and equipment. The person(s) in this position are expected to be thorough, reliable, logical, self-motivated, and work to establish high quality standards for their personal reputation and that of the NFR repair business. NFR Automotive Mechanic is responsible for listening to vehicle owner/operator complaints and working to identify and solve issues and concerns of the customer. This position reports to the Automotive Shop Manager,
DUTIES & RESPONSIBILITIES:
1.0 PERFORMANCE AREA 1: General Automotive Maintenance & Repair
1.1 Responsible for performing regular maintenance and major repairs on automobiles, light trucks, and other equipment. Maintenance and repairs including but are not limited to, major engine, brakes, steering and suspension, automatic transmissions, axles, driveline, manual transmissions and clutches, electrical & electronic systems, computer diagnostics, air conditioning and heating. May work collaboratively with manager and/or co-workers to complete work.
1.2 Responsible for the inspection of automobiles, light trucks, and other equipment to troubleshoot needed and appropriate repairs of engine and mechanical/electrical components to diagnose issues.
1.3 Responsible for the safe operation of shop equipment, including and not limited to brake disc & drum lathe, on-car brake lathe, 25-ton press, transmission flush machine, coolant flush machine and A/C refrigerant equipment.
1.4 Completes tire repairs, wheel alignments, tire installation, and tire balance.
1.5 Expected to perform minor body repairs, including and not limited to fenders and bumper replacement.
1.6 Responsible for ensuring a safe workplace by cleaning the workspace daily, clean spills when they occur, keep areas free of clutter.
1.7 Help maintain the automotive repair facility in a condition that is always clean and sanitary.
1.8 Safeguard the cleanliness of the vehicle and to ensure prevention of accidental grime by regularly using floor mats, seat covers, and steering wheel covers when working.
1.9 Expected to perform test-drives, inspections, and other diagnostic tests on vehicles to troubleshoot issues and determine what needs replacing or repair.
1.10 Responsible to ensure that work area complies with safety requirements as provided by NFR and OSHA.
1.11 Ensures that hazardous waste is handled properly and meets disposal standards set by OSHA, EPA, state, local, and federal requirements.
1.12 Responsible for the safe operation of company vehicles, equipment, and customer vehicles. Transport parts, supplies, equipment, and customers using NFR vehicles or customer vehicles.
1.13 Abides by expectations that ensure that equipment and tools are used safely and properly to avoid personal injury or damage to vehicles.
1.14 Immediately report damage of any kind, including damage to customer vehicles, customer property, or NFR property.
- Responsible for taking initiative and recommending effective process, maintenance, and safety procedures to management, supervisor, or team.
- Responsible for effectively communicating with vendors to order parts or other services. Expected to get timeframes and communicate information, along with possible delays and shortages to supervisor and customer.
- Supports the success of the program by assisting the Automotive Shop Manager is training and evaluating automotive apprentice personnel.
2.0 PERFORMANCE AREA 2: Customer Service and Office Functions
2.1 Listens and engages with customer to learn about vehicle history, potential problems, and services they are looking to receive.
2.2 Responsible for creating accurate estimates (cost, time, effort) for repairs and maintenance and reviewing with customer. As part of this, be very familiar with the California Bureau of Automotive Repair’s “Write it Right” and other laws and regulations regarding automotive estimates, repair orders and invoices
2.3 Supports the success of the business by ensuring that logs are consistently updated and documenting work area issues.
2.4 Expected to always answer phones in a courteous, professional manner.
2.5 Responsible for the accurate estimate of repairs and work orders to ensure that information meets State of California Law and fair/ethical business practice.
2.6 Responsible for the maintenance of proper records including and not limited to receipts, estimates, repair orders and invoices.
2.7 Required to collect payment from customers. This includes giving accurate change when necessary and using area point of sale (POS) devices.
- Delivers exceptional customer services by treating co-workers, supervisors, customers, NFR Tribal Citizens and Tribal Administration with respect in a professional and courteous manner.
3.0 PERFORMANCE AREA 3: General Corporate Expectations
3.1 Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned.
3.2 Participates in learning opportunities to update job knowledge. Additionally, attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership.
3.3 Supports the overall needs of the organization by working flexible or extended hours when necessary.
3.4 Demonstrates awareness of, and compliance with, organizational mission and objective of NFR automotive repair business to provide support services for all members of the community.
3.5 Maintains confidentiality and respect for information regarding patients and other team members; abides by NFR Rules of Confidentiality and general privacy regulations regarding privacy.
3.6 Displays a positive, professional, and respectful demeanor always toward employees, peers, professional contacts, and Tribal members, maintaining a professional appearance and positive image for organization.
3.7 Contributes to the team by promoting positive staff interaction, maintains open communication with other programs/departments.
3.8 Other work-related duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
EDUCATION, EXPERIENCE, LICENSE/CERTIFICATION, & SKILLS:
- High School Graduate or GED
- Minimum five (5) years prior experience as an automotive journey-level technician or a diploma from an accredited post-secondary automotive training program and three years of automotive technician experience.
- Prior supervisor experience preferred, but not necessary for the position.
- Valid CA driver’s license.
- Current automotive Service Excellence (ASE) certifications (ASE A-1 and L1 Certifications) preferred.
- EPA Section 609 Certification required to handle refrigerant.
- Additional manufacture certifications a plus.
- Experience in alignment angles, adjustments, and procedures
- Expert-level knowledge of methods, tools, materials, and equipment used in the maintenance, adjustment, and repair of automobiles, light trucks, and equipment.
- Knowledge with electronic ignition, fuel control, and emission control devices and systems.
- Experience with diesel engine repair.
- Intermediate to expert use of computers and various software programs. Including ability to perform complex computer and electrical diagnosis and repairs.
- Ability to read and understand complex wiring diagrams.
- Familiarity with using an automotive scan tool along with module programing and reprograming.
- Ability to follow both written and verbal instructions.
- Ability to communicate effectively both verbally and written.
- Ability to work both independently and as a member of a team.
ENVIRONMENTAL CONDITIONS AND PHYSICAL REQUIREMENTS:
While performing the duties of the job, the employee regularly works within the office and in outside weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and the risk of electrical shock. The noise level in the work environment is usually loud.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls with hands and arms. The employee frequently is required to stand, talk, and hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.
The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
NFR complies with the Indian Preference Act. Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Subject to, but not in derivation of the Act, we are an equal opportunity employer.
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